Upgrading

What to change on a site when updating Klaviyo Connect. For every change in a release, see the changelog.

Upgrading to 7.3#

Prepare#

• Update Craft CMS to 5.6.0 or later, and Craft Commerce to 5.1.0 or later.
• Search your templates for the changes in templates and forms and events, and your modules for the changes in PHP, so you know what to edit after the update.
• Back up the database.

Update#

composer update fostercommerce/klaviyoconnect
./craft migrate/all

Then go to Settings -> Plugins -> Klaviyo Connect, click Check Connection and Load Lists, and click Save. Saving moves the single Klaviyo account from earlier versions into the Sites table, with the same keys, lists, cart URL and event prefix for every site.

Settings#

Per-site settings. API keys, lists, Cart URL and Event Prefix are now set for each site, so sites can use different Klaviyo accounts. Earlier values fill every row. A config file that sets klaviyoApiKey, klaviyoSiteId, cartUrl or eventPrefix still works, and fills any blank row. To set different values per site in the config file, see configuration.

trackSaveUser is retired. User syncing now turns on when Sync Users in These Groups has a group checked. If config/klaviyoconnect.php sets trackSaveUser to false, users do not sync whatever groups are checked. To let the groups control syncing, remove the key.

Product image field. Product Image Handle moved into the Product Type Data Mapping setting, one row per product type. An existing value fills every product type.

Image transform. Product Image Transformation Handle is now Craft Transform, under the new Image Engine setting. A transform that exists keeps working. When no transform has the saved handle, which is the case when the default productThumbnail handle was kept without creating that transform, Klaviyo Connect sends original images. To send resized images, set Image Engine to Craft and choose Custom size under Craft Transform, or set it to Imager X or Small Pics. Then enter a Width or Height.

Events#

Started Checkout is new, and on by default. Klaviyo Connect sends it once a cart has an email and at least one item. If your templates post their own Started Checkout event to klaviyoconnect/api/track, remove that code, or turn off Track Commerce Started Checkout. Otherwise Klaviyo records the event twice, and an abandoned cart flow triggered by it can send twice.

Added to Cart is new, and on by default. If a template posts its own Added to Cart event, remove it or turn off Track Commerce Added to Cart.

Klaviyo Connect sends Updated Cart less often. It sends Updated Cart only when the cart data sent to Klaviyo changes, and not for completed orders. A flow that counted Updated Cart events sees fewer of them.

Country names are in English. The profile country that order events set is now the English name, whatever the language of the request. Earlier versions used the request’s language. If a segment or flow filters on a country name in another language, change it to the English name.

Sends go through the queue. Events, profile updates and list signups are now sent to Klaviyo when Craft’s queue runs, and retry on rate limits and outages.

Templates and forms#

The identify action needs a POST request. Change any link or GET request to klaviyoconnect/api/identify into a form or request that posts, with {{ csrfInput() }}.

event[orderId] is limited. It now accepts only the current cart, or an order that belongs to the logged-in user. On an order confirmation page for guests, post event[orderNumber] with {{ order.number }} instead. See actions.

klaviyoconnect/api/sync-orders is deprecated, and requires a logged-in user. It works as before for a user with permission to use the Klaviyo Connect utility. A script that calls it without logging in gets a 403 error. Send past orders with the Klaviyo Connect utility or the klaviyoconnect/orders/sync command instead. See past orders.

Cart restore links. A restore link for a cart that belongs to a user account now shows a login page, and completed orders no longer restore.

PHP#

Cart::restore() is deprecated. Link to the klaviyoconnect/cart/restore action instead.

Listener changes. Changes an addProfileProperties listener makes to $event->profile are now sent to Klaviyo, and its properties merge with the profile’s other custom properties instead of replacing them. See PHP events.

addCustomProperties listeners read $event->event. It holds the event name. $event->name is Yii’s event name, addCustomProperties.